A significant disruption affected numerous users of Microsoft 365 services, including Outlook and Teams, on Thursday. Customers reported issues accessing various services, prompting Microsoft's response regarding ongoing recovery efforts.
At 6:46 p.m. PT, the company indicated via a post on X that improvements were being made to service availability and functionality due to load-balancing measures. They are monitoring performance closely and implementing adjustments to enhance stability.
Earlier, at 11:37 a.m. PT, Microsoft acknowledged the situation, stating they were investigating the issue impacting multiple services such as Microsoft Defender and Microsoft Purview. Users are encouraged to check updates on the official Microsoft 365 Status account and the Service Health Status page to stay informed.
As of now, Microsoft has not provided a specific timeline for full service restoration.