Users struggle with Plex's new app, complicating access to its best features

Users struggle with Plex's new app, complicating access to its best features

Plex's recent redesign has complicated playlist access on mobile, removing the feature entirely for adding media, impacting user experience and functionality.

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The recent updates to Plex have significantly altered how users interact with playlists, a beloved feature among many. Originally, playlists were easily accessible across all devices, providing a consistent experience. However, changes made in early 2023 have complicated this functionality, particularly within mobile applications.

Previously, users could find playlists alongside their Watchlist in the sidebar, but this layout has been modified. Now, playlists are hidden within specific libraries, requiring users to navigate through the TV or Movie sections to access them. This added step detracts from the seamless experience that Plex once provided.

Moreover, a notable drawback is that the option to add media to playlists has been completely removed from the mobile app, leaving users unable to create or modify playlists on the go. While many updates have aimed to improve the platform, the changes to playlist accessibility have sparked disappointment among users who valued this feature.

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