Users of Microsoft Outlook on Mac are experiencing significant disruptions following the rollout of version 16.110, which was released on June 16. This update has removed the ability to view the original email thread when replying, a feature that was previously available in earlier versions.
The current workaround for affected users involves reverting to version 16.109.3 or earlier. To do this, users must uninstall the problematic update and install the previous version. It is also necessary to disable automatic updates to prevent the application from reverting back to the problematic version.
A representative from Microsoft has acknowledged the issue, although there has been no immediate comment regarding a timeline for an official fix. Feedback from users highlights the importance of retaining original messages when replying or forwarding emails, emphasizing the urgency of addressing this bug.