Amazon Web Services (AWS) has unveiled two new AI-driven products aimed at enhancing business operations. The first, Connect Decisions, leverages Amazon's supply chain expertise to assist companies in demand forecasting and managing disruptions. The second, Connect Talent, enables voice-based job interviews and evaluates candidates based on their skills rather than their resumes.
These announcements were made during an event in San Francisco, where AWS CEO Matt Garman is also set to discuss the company's collaboration with OpenAI. This partnership follows a recent agreement between Microsoft and OpenAI, enhancing Amazon's investment in the AI landscape.
With the introduction of these applications, AWS broadens its reach beyond traditional cloud services into direct competition with enterprise software providers, which includes some of its current clients. Colleen Aubrey, AWS's senior vice president of Applied AI Solutions, noted that competing with customers is a new aspect for their cloud business but aligns with Amazon's overall strategy of offering its own products alongside those of third-party sellers.
Additionally, AWS is launching significant updates to Amazon Quick, its AI assistant for business users, which will feature a desktop application and enhanced integrations with platforms such as Google Workspace and Microsoft 365.