A data breach at Global-e, a payment platform integrated with Ledger, has raised concerns among some customers but has been confirmed not to compromise any crypto wallets. The incident, which occurred in October 2023, allowed unauthorized access to order data affecting users who made purchases on Ledger.com through Global-e.
Ledger emphasized that the breach was confined to Global-e’s system and did not extend to its own hardware or software. While personal information such as names and contact details of some users was exposed, payment information remained secure, and no account credentials or passwords were compromised.
Ledger reassured customers that Global-e does not retain sensitive personal data like government IDs or birth dates. Additionally, the company highlighted that its wallets are self-custodial, meaning only users have access to their private keys and seed phrases. Ledger has advised customers to remain vigilant against potential phishing attempts following the incident.